Privacy Policy

Introduction

e26 Creative ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

• Contact information (name, email, phone number, company name)
• Project details and requirements submitted through our contact form
• Communication history and correspondence
• Portfolio feedback and testimonials (with your permission)

Information Collected Automatically

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or source
• Geographic location (country/region level)

How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide requested services
• To send project proposals and quotes
• To improve our website and services
• To analyze website traffic and user behavior
• To comply with legal obligations
• To protect against fraud and security threats

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings or our cookie consent banner.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in these circumstances:

• With trusted service providers who assist in our operations (e.g., Formspree for form processing)
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security updates and monitoring
• Limited access to personal data on a need-to-know basis

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request corrections to inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain uses of your data
• Withdrawal: Withdraw consent at any time

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

• Contact form submissions: 2 years
• Client project data: 7 years (for tax and legal requirements)
• Analytics data: 26 months
• Cookie consent preferences: 1 year

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date.

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